FAQ's

  1. What types of services does Girling Health Care of NY provide?
  2. Where do you provide services?
  3. How do I get started?
  4. Does Girling Health Care of NY require a minimum amount of time for services?
  5. If I only need services for two hours, why is there a four-hour minimum?
  6. From the time a call is placed how long will it take to get services started?
  7. How do you select your caregivers?
  8. Are your caregivers insured and bonded?
  9. Will I have a choice of who comes to my home?
  10. Can I always have the same caregiver?
  11. Can I change the schedule if I have appointments?
  12. What languages do Girling Health Care of NY caregivers and home health aides speak?
  13. What happens if my caregiver gets sick?
  14. Does Girling Health Care of NY help with drawing blood for blood tests?
  15. Can a Girling Health Care of NY help administer medications?
  16. Do you provide services to those in nursing homes or assisted living facilities?
  17. What is the difference between Girling Health Care of NY and the HCS Home Care of New York?
  18. Are the services provided by Girling Health Care of NY covered by insurance?
  19. If I am on Medicare or Medicaid will I be able to receive services from Girling Health Care of NY?
  20. Who pays the caregiver?
  21. How much do services from Girling Health Care of NY cost?
  22. What forms of payment do you accept?
  23. What makes Girling Health Care of NY different from other companies?
  24. Are your services just for seniors?

What types of services does Girling Health Care of NY provide?

Girling Health Care of NY can provide numerous home care services to you or a loved one. To see how Girling Health Care of NY has helped families just like yours, read our customer testimonials.

Our services are as follows:

  • Companion Care
  • Personal Care
  • Skilled Nursing (RN)
  • Physical Therapy
  • Speech Therapy
  • Occupational Therapy
  • Post-Op Care
  • Alzheimer’s Care
  • Pediatric Care
  • Nanny Services
  • Concierge Care
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Where do you provide services?

We currently provide services in all five boroughs of New York City as well as Westchester County. If you have questions about your individual needs or to schedule a complimentary consultation at home, please call us toll free at 1-718-748-7447.

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How do I get started?

Simply call us at 1-718-748-7447 or click here. One of our intake coordinators will conduct an in-depth complimentary assessment to obtain a complete picture of what your needs are.

Once our assessment is complete, we put the knowledge we have obtained to use by creating an individualized Plan of Care to manage our client's emotional and physical needs. Your needs are then matched by the most qualified caregiver.

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Does Girling Health Care of NY require a minimum amount of time for services?

Yes, there is a four-hour minimum per day. Services can be performed from one to seven days per week, depending on your specific needs.

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If I only need services for two hours, why is there a four-hour minimum?

Some services we provide can take up to two hours such as our bathing and grooming services. In addition, we require a four-hour minimum in order to provide the best possible care as well as maintain consistency with the caregiver.

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From the time a call is placed how long will it take to get services started?

Within 24-hours a Girling Health Care of NY caregiver can be in your home once the Plan of Care has been approved and processed.

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How do you select your caregivers?

All of our caregivers have been carefully screened to ensure safety and compatibility as well as to match your medical needs. Every one of our caregivers must pass an extensive background and fingerprint check. In addition, we conduct health checks including drug screens and annual random drug testing.

Every one of our caregivers has completed a comprehensive training program and is equipped with the latest information on an extensive range of subjects, from nutrition, checking vital signs to personal care, sensitivity to other cultures, and professional boundaries.

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Are your caregivers insured and bonded?

Yes, all Girling Health Care of NY caregivers and home health aides are bonded and insured.

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Will I have a choice of who comes to my home?

At Girling Health Care of NY, your satisfaction is our ultimate goal. If at any point you are unsatisfied with the caregiver provided, we will always accommodate any requests or changes you may have.

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Can I always have the same caregiver?

Girling Health Care of NY strives to maintain continuity in the care we provide. We will make every effort to provide the same caregiver as much of the time as possible.

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Can I change the schedule if I have appointments?

Yes, changes are easily accommodated. Your needs always come first.

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What languages do Girling Health Care of NY caregivers and home health aides speak?

Our caregivers and aides are fluent in English, Spanish, Chinese, Korean, Russian, Hebrew and Arabic.

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What happens if my caregiver gets sick?

At Girling Health Care of NY we employ a team approach. For every new client we take on we assign at a minimum three caregivers that will match their individual needs. This way, if a caregiver, home health aide or nurse gets sick, another is always available to meet your home care needs.

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Does Girling Health Care of NY help with drawing blood for blood tests?

No, we do not.

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Can a Girling Health Care of NY help administer medications?

Our caregivers and home health aides are not permitted to administer medications. We can however help remind you to take the prescribed medications. We can also help to assist in reporting any side effects as well as assistance with pre-assigned medication packages. If you would like a health professional to administer medications for you or a loved one, we are able to provide you with our skilled nursing service. For more information on our skilled nursing service please click here.

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Do you provide services to those in nursing homes or assisted living facilities?

Yes, Girling Health Care of NY provides services to seniors that require long term care in nursing homes and assisted living facilities.

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What is the difference between Girling Health Care of NY and the HCS Home Care of New York?

Girling Health Care of NY is a division of HCS Home Care of NY. We are the private pay division of HCS Home Care.

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Are the services provided by Girling Health Care of NY covered by insurance?

There are many long-term care insurance policies that will reimburse for the services we provide. We will work directly with your insurance company to verify your policy and the amount of coverage for which you are eligible. In addition, we will also assist by billing the insurance company directly.

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If I am on Medicare or Medicaid will I be able to receive services from Girling Health Care of NY?

Yes, you will need to notify your Girling Health Care of NY care manager. Once we confirm your Medicare or Medicaid eligibility, your primary physician will need to make a referral to our parent company HCS Home Care of New York. For more information on this process, please call us toll free at 1-718-748-7447.

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Who pays the caregiver?

You will never have to pay the caregiver directly. We will handle all the billing, payroll, taxes, insurance and administrative responsibilities.

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How much do services from Girling Health Care of NY cost?

Every client we serve receives a Plan of Care based on their specific needs and budget. Your costs are based on the hours of care per week as well as the level of home care services received.

For more information on our rates please call us toll free at 1-718-748-7447 and one of our intake coordinators will discuss the best Plan of Care that best suits your needs.

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What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover and personal checks.

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What makes Girling Health Care of NY different from other companies?

At Girling Health Care of NY, we understand how overwhelming the responsibility of caring for a loved one can be. We take that responsibility to heart and make it our own. When you choose Girling Health Care of NY, you’re choosing an organization rooted in its core values, the cornerstone of everything we do.

Among our core values is to set the highest standard: Hire the finest, most passionate, nurturing caregivers out there – Someone good enough to take care of your loved one.

We offer a wide array of in home care services 24 hours a day, seven days a week. From companion care to our Concierge VIP services, we will always provide the highest quality home health care any time, any place.

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Are your services just for seniors?

No, we provide services to adults of any age recovering from an illness or surgery, new mothers and their newborns to children suffering from chronic illnesses. In addition, we provide rehabilitation therapy (speech, physical and occupational therapy) as well as skilled nursing care.

Need Help? Contact Us

Call 1-718-748-7447 or refer to our contact us page